Tuesday, January 20, 2009

What is wrong with America...

Yesterday, my brother and I were talking about how much we would like to live in that world where you could walk into a hardware store or gas station and have a 'tab' or 'account.' The good ole' days where everyone knew their neighbors and trusted them!

Now we live in the world of Corp. giants who trust no one and don't give a hoot about their customers. Today I walked out of the house with out my ID on accident and drove to Twin Falls with my brother. We went to Home Depot, a store I have been in a hundred times. This time I had a check for my construction account. I called Lance and got my Driver's Licence number and used a check to buy Calista a treat. Then we went shopping for 2 hours and went to check out again. This time -NO WAY- they will not take my check no matter what! Even though my 2 year old daughter calls me 'Bettie' they refused to believe that I was indead Bettie Stevenson without seeing a photo ID. Then they said, "We could take a credit card." I have my credit card number memorized so I proceeded to tell her it. But NO they would only do a credit card over the phone. WHAT- what kind of sense does that make? I offered to call her on my cell phone- NOPE. They said that they could call my husband and have him tell them the credit card number. What in the! Here I am right in front of them, my face on their cameras, with my, by this time, screaming daughter, but they trust another person, whom they have never seen, over the phone. Who knows whose credit card he had!

They did call Lance and he told them my credit card number over the phone. By this time I wished I was the crook that they thought I was.

I will never go to Home Depot again for their foolish policies- and I long for the good ole days!

I will also never forget my ID again- Good heavens!

4 comments:

Janee said...

Dude, how annoying - what the heck?!

andreamichelle said...

That really annoys me! Seriously, they wouldn't let you tell them your credit card number but they accept it from some stranger they can't see over the phone? that doesn't make any sense. I agree, I miss the good ole days...

Amanda said...

Atleast it makes for a great story right! I hate Home deopt too. We really like Lows. I am not sure on there polices but I do know for a fact that they take back already painted trim. Maybe your name and age through them off. wink wink.

Anonymous said...

The problem isn't there policies, it's the STUPID people they hire. From the manager who trained them and put more emphasis on policies than customer service to the idiot who's only power trip is telling someone they can't give them money for their products, when that is what pays his wages. But thanks to our new president, neither Home Depot nor the idiot will have to worry. He'll make sure they can stay in business even when they suck, and if the idiot gets laid off, you can pay his unemployment, health care and anything else he might need until Obama can find a road somewhere for him to build. Only in America. . . . .